Sparsh Clinic, Dhanbad, we strive to offer the best healthcare experience for our patients. We understand that schedules may change, and unexpected situations may arise. Please read our Refund and Cancellation Policy carefully to understand how cancellations and refunds are handled for our services.

1. Appointment Cancellation Policy

• No refund will be issued in case of online booking (if the patient fails to attend for consultation).
• No refund will be issued in case of online booking (if the patient fails to attend for consultation).(e.g., doctor unavailability), we will notify you promptly and offer:
• • A free rescheduling option
  • A full refund if the appointment cannot be rescheduled

2. Refund Policy

• Consultation Fees:
  Refunds will only be issued in cases where:
  • The doctor was unavailable, and the appointment could not be rescheduled
  • A technical error or double payment occurred during booking
  • A valid concern or dissatisfaction is raised and reviewed by our administration

3. Refund Processing

• Refunds, if applicable, will be processed to the original method of payment within 7–10 business days
• For any refund-related queries, please contact our support team with your appointment or payment reference number.

4. Contact for Support

If you have any questions or would like to request a cancellation or refund, please contact:

• Address: Sparsh Clinic, Unit of Vinayaka Health Services.
• Phone: 8877701116, 0326-3522902
• Email: [email protected]
• Website: www.sparshclinics.in